This guest post was written by the team at the Office of the Migration Agents Registration Authority.
If you need help with your visa application, you can choose to use a registered migration agent.
In Australia, people who provide immigration help must be registered with the Office of the Migration Agents Registration Authority (the Authority). It is against the law for anyone who is not a registered migration agent to give immigration advice. We also encourage overseas agents to become registered.
To find a registered migration agent in your location or check if an agent is registered, search the agents register at www.mara.gov.au or call 1300 226 272.
If you are living outside Australia you can use an agent who is located in Australia and contact them by email or telephone.
- using a registered migration agent protects you—they must:
- have a good and up-to-date knowledge of Australia’s immigration law and procedures
- give you accurate advice
- have high professional and ethical standards
- act in your interest.
For tips on choosing a registered migration agent and how to make the most of their services, read
Your rights—tips for using a registered migration agent on the Authority’s website. This document is available in 30 languages on the bottom of each page of our website.
You don’t have to use a migration agent to lodge a visa application. Information about Australian visas, including how to apply is available on the department’s website at www.immi.gov.au
If you don’t feel confident, or if your case is complex, you can use a registered migration agent to:
- find out what visa may suit you best
- obtain advice about documents to support your application
- help fill out visa application forms
- prepare a case in support of your application
- submit an application and communicate with the department on your behalf