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New provider for visa medicals

Bupa Medical Visa Services is the new provider of health examinations for visa applicants in Australia. The change in service provider, which took effect on 28 July 2014, will benefit clients through improvements to processing times and reduced examination fees.


Bupa also has the capability to provide medical services for visa applications made outside Australia, which offers the department the opportunity to consolidate and streamline the visa medical examination and assessment process globally. The expansion of Bupa’s services outside Australia is planned for the coming months and updates will continue to be published on our website.

Both the department and Bupa Medical Visa Services are committed to ensure that continuity of service is maintained throughout the transition with minimal effect to clients and application processing service standards.

Clients can now book their immigration health examination online on the Bupa website or by calling Bupa Medical Visa Services on 1300 794 919.

The department also offers a service for clients to do an immigration health examination before lodging their visa application, which can help avoid processing delays. For information go to My Health Declarations on our website.